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Demand Driven Leader Online ENGLISH

This program is personally instructed by DDI Co-founders Chad Smith and Carol Ptak. Class price includes DDLP exam voucher and a copy of the Adaptive Sales and Operations book by Ptak and Smith.

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Demand Driven Leader Online ENGLISH
Demand Driven Leader Online ENGLISH

Time & Location

Feb 16, 2023, 8:00 AM – 10:00 AM PST

Demand Driven Leader Online ENG

About the class

This course is offered as an online course over 8 weeks.  The class will be taught personally by Chad Smith and Carol Ptak live every week starting on February 16 from 8 am - 10 am PT (Los Angeles time).  Each class is recorded and available through DDI's ONDEMAND site for your later review.  After you have registered for this program you will receive the information on how to access the class.  

Please also register for DDI's ONDEMAND membership at: Membership is free.  All courseware and videos will be delivered through ONDEMAND. 

After registration you will be sent a confirmation with the Goto meeting information to access the class live.   If you miss a class then the recording will be available for your review at a later date.

The Demand Driven Leader (DDL)™ Program equips senior and mid-level operations and supply chain managers with the ability to design, implement and sustain a Demand Driven Operating Model (DDOM) including parameter settings through Demand Driven S&OP (DDS&OP).  Designed by the leading authorities on Demand Driven methods at the Demand Driven Institute, the Demand Driven Leader™ Program is comprised of 6 modules of in-depth Demand Driven education. The DDL Program is THE official preparatory course for the Demand Driven Leader Professional (DDLP)™ endorsement certification test.

 DDL course content 

Module 1: Today’s Business Landscape - full Module 1 available online.   A summary will be provided in class

  • Part 1: The VUCA World
  • Part 2: Complex Adaptive Systems
  • Part 3: It's All About Flow
  • Part 4: Flow Versus Cost
  • Part 5: Expanding the Flow Equation

Module 2: Striving for Relevant Information

  • Part 1: The Building Blocks of Relevant Information
  • Part 2: Convention's Failure With Relevant Information

Module 3: The Demand Driven Adaptive Enterprise (DDAE) Model

Module 4: The Demand Driven Operating Model

  • Part 1: Decoupling Points
  • Part 2: Control Points
  • Part 3: Operational Buffering
  • Part 4: Pacing to Actual Demand

Module 5: Demand Driven Sales and Operations Planning (DDS&OP)

  • Part 1: The Tactical Relevant Range
  • Part 2: Tactical Review
  • Part 3: Tactical Projection
  • Part 4: Tactical Configuration
  • Part 5: Tactical Exploitation
  • Part 6: Strategic Recommendation

Module 6: Adaptive Sales & Operations Planning

  • Part 1: The Strategic Relevant Range and Performance Objectives
  • Part 2: The Adaptive S&OP Process
  • Part 3: Tactical Inputs to DDS&OP

Program Summary


What's the refund policy?

There is no refund 14 days before the event.

Is my registration fee or ticket transferrable?

Yes, your ticket is 100% transferrable

Is it ok if the name on my ticket or registration doesn't match the person who attends?

Yes, you can substitute anyone from your company

Is the cost of the certification exam included?

Yes, the cost of the exam is included. Exam languages available are English, Spanish, Italian and French.  You will be provided a voucher code.  The voucher codes are specific to the selected language.  


  • Regular registration

    This is a regular registration which includes the exam voucher and a copy of the Adaptive S&OP book. Save $100 by contacting your local Demand Driven Institute affiliate and get a discount code.

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