Learn How to Drive Adaptation at the Strategic Level 



Carol Ptak, Dick Ling and Chad Smith take you through Adaptive S&OP, the strategic component of the Demand Driven Adaptive Enterprise Model.  Adaptive Sales and Operations Planning is the integrated business process that provides management the ability to strategically define, direct and manage relevant information in the strategic relevant range and across the enterprise.  Market Driven Innovation is combined with Operations Strategy, Go-to-Market Strategy and Financial Strategy to create strategic information and requirements for tactical reconciliation and strategic projection to effectively create and drive adaptation.

a one day workshop for executives and senior teams

This immersive one day workshop led by an Endorsed DDI Adaptive S&OP Instructor will expose senior leadership to:

  • The basic history of S&OP and its primary objectives

  • The prerequisites of relevant information in order to put a company on a path of growth

  • The inability and failure of conventional approaches to produce relevant information

  • An organizational framework called the Demand Driven Adaptive Enterprise Model

  • The seven elements of Adaptive S&OP

  • How to begin to implement the DDAE Model


This seminar is designed for executive teams looking to dramatically change the trajectory of their organization and overhaul the way the business connects strategy to operations and operations to strategy.  The seminar is typically delivered on an in-house basis to executive teams.  A list of scheduled public sessions is available below.


The workshop is also be available on a private basis at a site of a company's choosing.

For more information about the workshop contents, scheduling or fees please Contact Us.

upcoming public sessions

About Dick Ling and Carol Ptak

Dick led the introduction of Sales and Operations Planning process in the eighties. He wrote the first book on S&OP in 1988, “Orchestrating Success”. For over 30 years he has educated and helped companies successfully implement S&OP. His focus today is to work with the Demand Driven Institute to help them educate companies about how they can become a Demand Driven Adaptive Enterprise.

Carol Ptak is currently a partner with the Demand Driven Institute.  A leading authority in the use of ERP and Supply Chain tools to drive improved bottom line performance, Ms. Ptak's expertise is well grounded in four decades of practical experience as a successful practitioner, consultant and educator in manufacturing operations. Her pragmatic approach to complex issues and dynamic presentation style has her in high demand worldwide on the subject of how to leverage these tools and achieve sustainable success.