top of page

Official preparatory education for the Demand Driven Operations Professional (DDOP)™ exam.


Get Certified!

The Demand Driven Operations (DDO)™ program is an eight-hour extension program available for those that have gone through DDI’s Demand Driven Planner (DDP) program.  The program assumes a deep technical knowledge of DDMRP and will address in depth the other aspects of the Demand Driven Operating Model (DDOM) including operational metrics, control point scheduling, time and capacity buffer management and the struggle between cost and flow in operations. The program offers unique content not found in the DDP or Demand Driven Leader (DDL) programs.  The program is ideal for those in an operational scheduling and/or supervisory role or those that are wishing to gain a full appreciation of the entire DDOM.


The DDO program is THE official preparatory course for the Demand Driven Operational Professional (DDOP)™ endorsement certification test.


Note: Each participant of the DDO will receive a certificate of completion from the Demand Driven Institute.

Achieving DDOP™ Certification
DDO Course Prerequisites

DDO Course prerequisites

Attendees of this program MUST have taken the Demand Driven Planner (DDP) program from a DDI authorized instructor.  This program assumes you have attended the Demand Driven Planner (DDP) program and that you can:

  1. Appropriately consider the placement of decoupling points

  2. Properly size and adjust DDMRP buffers

  3. Perform the net flow equation and its derivatives (e.g. prioritized share)

  4. Calculate decoupled explosion requirements

  5. Read and react to the execution status of DDMRP buffers

To attend this program you MUST be on the DDI Master Roster for the Demand Driven Planner (DDP) program.

Note: It is highly recommended that you review the latest version of the Demand Driven Planner (DDP) program on the DDP Content Access Page before attending the DDO.

Scheduled DDO Programs

Scheduled DDO programs

ddo content access request

DDO Content Access Request

DDO Content Access is exclusively for attendees of the Demand Driven Operations program. 

Staying Up To Date

Our programs keep giving you value.  Anyone that has attended a Demand Driven Operations (DDO)™ Program can:

  1. Watch the latest recorded online version of the program conducted by Carol Ptak and Chad Smith,

  2. Take a sample DDOP™ exam comprised of 10 questions,

  3. Watch a video tutorial of how to solve the sample test questions. 

You must request access to the recordings through this form.  All fields are required.  Once your DDO participation has been verified you will receive rights to access DDO content at no charge through our OnDemand membership section.

**Please create a complimentary DDI membership account before requesting video access.  To create a membership account simply hit the "Login/Signup" button at the top of this page**


DDO Recording Access is intended solely for people who have taken the DDP Program. 

DDO Course Content

DDO course content

Module 1: Achieving a Flow-Based Operating Model

  • Part 1: The Conventionally Conflicted Operating Model

  • Part 2: Expanding the Flow Equation

  • Part 3: The Building Block of Relevant Information

  • Part 4: The DDOM Schema


Module 2: DDOM Configuration

  • Part 1: Decoupling Points Review

  • Part 2: Control Points

  • Part 3: Time and Capacity Buffering


Module 3: Demand Driven Scheduling

  • Part 1: Supply Order Generation and Resource Scheduling Overview

  • Part 2: Determining Schedule Sequence Priority

  • Part 3: Calculating Order and Material Release Schedules

Module 4: Demand Driven Operational Execution

  • Part 1: Stock Buffer Execution Review

  • Part 2: Monitoring Capacity Buffers

  • Part 3: Monitoring Time Buffers

  • Part 4: Completing the Operational Metrics Picture

Module 5: Demand Driven S&OP

  • Part 1: The Tactical Performance Objectives

  • Part 2: Tactical DDS&OP Responsibilities

  • Part 3: Completing the Tactical Picture

Program Summary

Demand Driven Operations and its logo is a trademark of the Demand Driven Institute.  Demand Driven Planner Professional and its logo is a trademark of the Demand Driven Institute.

bottom of page